Corporate Info
History
bezier is born
bezier was born in May 1998 following a funded management buyout of the former Wace print group. This provided bezier with the manufacturing base and capacity to form the core of the UK's leading retail marketing agency.
bezier responded to the needs of its customer base by offering additional services such as design and consultancy.
Rapid growth
bezier's ability to tailor solutions to meet customer needs and the ever-growing importance of retail marketing saw bezier enjoy rapid growth from 2000 onwards with turnover tripling to £80 million between 2004 and 2007. Named in the 2006 Sunday Times Fast Track league as one of the top 10 "Ones to Watch", the company continued to grow and dominate the market.
Further expansion
At the end of 2006 bezier acquired Pointer, a leading retail communications company specialising in permanent design and manufacturing. In March 2008 bezier group acquired Coutts Retail Communications which offers further strength and depth to the bezier group and gives us unrivalled creative and production capability for retail marketing in the UK.
Ongoing investment in our creative shopper marketing agency has seen our capabilities go from strength to strength. In June 2008 we brought all creative shopper marketing expertise under one agency: Coutts Creative Shopper Marketing. This provides the bezier group a specialist powerhouse for creative retail marketing across the UK with sites in Soho, Leeds and Leicester.
In addition, enyanga, our b2b digital agency was launched, allowing us to bring our expertise from around the group to form a dedicated agency that provides a full range of e-commerce solutions to some of the some of the world's largest retailers and brands.
Finally, as we understand how important it is for our customers to understand the ROI of campaigns and evaluate what works – and what does not - we have a new consultancy agency specialising in this area: retail why.
In addition to strengthening the front end of our business we have continued to invest significantly in our manufacturing capability and capacity to ensure that we can continue to meet the needs of our customers' competitive marketplaces.
Where are we now?
We believe that these developments allow the bezier group to offer an unrivalled retail marketing proposition in the UK with a group turnover approaching £100 million. We want to ensure that all the agencies that make up the bezier group retain their individual identity and best-in-class proposition. Yet we also want to make it more recognisable that they are part of a group. Therefore we have created the bezier group as the holding company for all our businesses.
Vision, Mission, Values
Vision
to understand retail marketing better than anybody else
Mission
to always deliver value, creativity and customer service excellence in retail marketing
Values
- Pursuit of excellence
- Open and honest
- Energy and enthusiasm
- Empowerment
- Enjoyment
- Innovation
Customer Service
Fanatical customer intimacy is a core value for all bezier group companies and we consider this to be the key differentiator of working with us.
We want to work as an extension of your marketing team and think and act from your perspective.
In order to consistently deliver customer service excellence the following statements are embedded in our culture as our way of working:
- We will never stand still; we will always look to innovate and improve all we do
- We will always bring new ideas and solutions to our customers
- We will do what we say and say what we are doing
- We will be as passionate about our customers' businesses as they are
Awards
- Number 1 in the In-Store League 2008 for a record-breaking fourth year running
- Gold Award - Alcoholic & Soft Drinks, POPAI Awards 2008
- Gold Award - Cosmetics - Temporary, POPAI Awards 2008
- Silver Award - Cosmetics - Temporary, POPAI Awards 2008
- Silver Award - Skincare, Health & Beauty - Temporary, POPAI Awards 2008
- Silver Award - Skincare, Health & Beauty - Permanent, POPAI Awards 2008
- Bronze Award - Cosmetics - Permanent, POPAI Awards 2008
- Growth Strategy of the Year, National Business Awards 2007
- Customer Focus, National Business Awards 2007
- Finalists in National Customer Service Awards 2007 - E-Commerce Team
- Gold Award - Cosmetics Temporary Display category, POPAI Awards 2007
- Silver Award - Alcoholic and Soft drinks category, POPAI Awards 2007
- Bronze Award - Travel, Automotive, Leisure and Entertainment category, POPAI Awards 2007
- Bronze Award - Cosmetics Permanent Display category, POPAI Awards 2007
- Best Back Office Solution Award at Retail Systems Awards 2006
- Highly Commended in Customer Focus Award, National Business Awards 2006
- Highly Commended in Customer Service - Business to Business, National Customer Service Awards 2006
- Silver Lion - Grocery, British POP Awards 2006
- Innovation Award, British POP Awards 2005
- Highly Commended in Customer Focus Award, National Business Awards 2005
- Customer Service Team of the Year, PrintWeek Awards 2004 & 2002
- Golden Lion - Home and Garden Category, British POP Awards 2004
- Silver Lion - Home Entertainment Category, British POP Awards 2003
- HR Team of the Year, BPIF, 2003
- E-commerce Solution of the Year, BPIF, 2003
Biogs
Mark Shaw, Chief Executive
Background and training: Mark has a background in general management roles across manufacturing, sales and commercial, always supplying major bluechip retailers and brands.
Career: Mark has worked at bezier group for eight years in senior management roles incuding Sales Director and Managing Director before progressing to Chief Executive. Prior to this he worked in senior management roles at Coats Viyella, supplying garments to M&S, Next and Laura Ashley that were sourced from across the globe.
Bill Ronald, Executive Chairman
Background and training: Bill has a strong background of marketing and senior board level roles in FMCG firms. He possesses an honours degree in Statistics.
Career: Bill joined bezier group as Executive Chairman in January 2006. He is also a non–executive director of Halfords. Past high profile roles include Chief Executive of Uniq from 2002 to 2005, and former Managing Director of Mars and Vice-President of Masterfoods Europe. Bill is a former Deputy President of the Food and Drink Federation and has held a variety of director roles within the BCCCA (Biscuit, Cake, Chocolate and Confectionery Association), ISBA (Incorporated Society of British Advertisers) and the IGD (Institute of Grocery Distribution).
Gary Knights, Group Managing Director
Background and training: Gary has a strong record in sales and marketing, extensive manufacturing experience both in the UK and overseas plus 15 years' general management experience. He also holds a BSc in Biology.
Career: Gary held the position of Divisional Managing Director at bezier's Poole site for a number of years and now manages manufacturing operations across bezier group and has responsibility for the Poole and Leicester sites. Prior to this he has been employed as General Manager at Williams Lea, Divisional Managing Director at Pilans and Wilson Greenway and Sales and Marketing Director at TFG (part of Saatchi and Saatchi).
Ian Carnazza, Group Managing Director
Background and training: Ian has a marketing and business background possessing a HND in Business Studies, an MA in Marketing and the CIM Diploma.
Career: Ian has worked at bezier group for over 10 years in senior management roles including Sales Director and Account Director before progressing to become Managing Director. Previous to this he worked in sales, business development and marketing roles at firms including David S Smith Display, Plastique Ltd and Mailway Packaging.
Richard Courtney, Group Managing Director
Background and training: Richard's background is in business and sales with a strong track record of senior management roles.
Career: Richard has worked at bezier group for over 10 years in a number of roles including Sales Director, Managing Director of the Bristol site and most recently as Joint Managing Director for Business Development. He has also held senior sales roles within the former Wace Group and Gardners.
Mark Fletcher, Group Managing Director
Background and training: Mark's career spans commercial responsibility for several types of organisation - from small design agencies to AIM listed PLCs. Heavily experienced in sales and marketing, Mark's focus has always been on world class brands and retailers.
Career: Mark has worked at Pointer for six years - starting as Sales Director before progressing to Chief Executive as the business evolved. Prior to this, Mark was Group Marketing Director at Coutts Holdings.
Glenn Batty, Group Technology Director
Background and training: Glenn has an enormous wealth of experience in systems and IT, having held senior IT positions at various organisations during a technology career spanning 23 years. He is a qualified Network Engineer and Systems Developer.
Career: Glenn was promoted to the position of Group Technology Director in January 2006, after successfully directing bezier's IT function for the previous 5 years and having been with bezier since its formation in 1998. During his career he has been responsible for numerous UK and European implementation projects, has provided high-level consultancy in Eastern European initiatives and formulated strategy in a variety of industries. Past roles include Head of IT for British Coal Enterprises and Systems Manager at Compower Ltd.
Helen Davies, Group Head of Consultancy and Research
Background and training: Helen has 20 years' through-the-line experience and extensive international credentials at some of the world's leading marketing agencies, working with major bluechip brands and retailers including Safeway, Virgin Atlantic, Nestlé and Ford. Educated to degree level, Helen holds the ISP diploma and has passed through stringent in-house training programmes of leading global advertising agencies.
Career: Helen has been with bezier for seven years, holding various senior management positions before progressing to Group Head of Consultancy and Research. During her career she has held senior strategic and creative planning roles as well as a director position at the world's leading direct marketing agency, Ogilvy One Worldwide.
Martin Fawcett, Deputy Managing Director
Background and training: Martin trained originally as an Industrial Designer and working on a broad range of creative disciplines as a lead designer. Martin now handles the commercial and creative management for bluechip brands and retailers.
Career: Martin has worked at bezier group for eight years in senior management roles including Creative Manager before progressing to Creative Director. Prior to this Martin held creative management roles at Walkers of Manchester and two below-the-line agencies.
Corporate Social Responsibility
bezier group is committed to Corporate Social Responsibility and as such has worked closely with Business in the Community (BITC) to develop an action plan to improve its four defined areas of CSR in a quantifiable manner.
BITC use 4 indices and therefore we have based our agenda around the following:
Marketplace
Workplace
Community
Environment
Being a good corporate citizen and investing in communities is an integral part of the way the bezier group wishes to conduct business. By actively supporting the community and being socially responsible, the bezier group is bringing real benefit to its customers, colleagues, investors, voluntary and charity organisations. The bezier group's support not only improves the prosperity of local communities but in turn strengthens its reputation and gives enjoyment to its colleagues.
We want to ensure that everyone who engages with the bezier group, be that supplier, customer or colleagues is treated in a fair and responsible manner.
Health & Safety
The health and safety of our colleagues, contractors and visitors is of utmost importance to the bezier group and, as such, we monitor a comprehensive range of health and safety data and target a 10% year-on-year reduction in accidents. Our group health and safety manager, who is a chartered safety and health practitioner and a member of the Institute of Occupational Safety and Health, works with the site health and safety managers to ensure we deliver the key health and safety objectives. Initiatives such as new colleague health and safety inductions, strict control of contractors and providing accredited health and safety training such as Managing and Working Safely to our colleagues plus our comprehensive health and safety policies help us to promote and achieve a positive health and safety culture and meet these key performance indicators. In this financial year we have run courses on manual handling, risk assessment, first aid, defensive driving and managing safely to ensure our colleagues remain dedicated to protecting the health and well-being of everyone on site. Health and safety performance is reported monthly to the bezier board of Directors.
Environmental Management
The bezier group is committed to continuously assessing and reducing the impact it has on the environment in a way that reflects the concerns of all stakeholders. We recognise that environmental issues are of fundamental importance to a successful and responsible business strategy.
The bezier group is aware of the environmental impacts of its day-to-day operation, its supply chain, and the products and services it provides. We have established Key Environmental Performance Measures which we measure periodically and report to the Board.
The bezier group has made a number of environmental improvements recently and won environmental awards, such as being commended at the Yorkshire Environmental Awards.
The bezier group keeps up-to-date with the latest developments in environmental management and is keen to inform its customers of the latest advances. We pledge to work hard on our customers' behalf to ensure that they hear about the next environmentally friendly development first and we work tirelessly to offer innovative options to minimise their impact on the environment.
For more information, please contact us.